bounceler Privacy Policy

This Privacy Policy discloses the privacy practices for www.bounceler.com (the “Site”), including bounceler’s policies on the collection, use, and disclosure of information in connection with Your use of the Site and any related email validation services (the “Services”). By accessing or using the Site or the Services, You agree to the terms and conditions of this Privacy Policy.

Compliance with GDPR, HIPAA, and CCPA

bounceler is committed to protecting Your data privacy and adheres to key data protection laws. This policy outlines our adherence to the General Data Protection Regulation (GDPR), the Health Insurance Portability and Accountability Act (HIPAA), and the California Consumer Privacy Act (CCPA).

Data Privacy Rights for EU, UK, and California Residents

Pursuant to GDPR and CCPA, You have the right to:

• Obtain confirmation on whether we maintain personal information related to You.

• Access the personal information we hold about You.

• Correct, amend, or delete inaccurate personal information, unless legal requirements (such as HIPAA retention rules for Protected Health Information) necessitate retention.

• Opt-out of the sharing of Your Personal Information with third parties (other than our agents) or before it is used for a purpose other than that for which it was originally collected.

Requests regarding access, correction, amendment, or deletion of data should be directed by clicking on the "Contact Us" link on the bottom of the Site.

Accountability and HIPAA

• We may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

• We remain responsible and liable for personal data transferred to a third party acting as our agent if they process the data in a manner inconsistent with this Policy.

• For any Protected Health Information (PHI) processed, we comply with HIPAA rules, including the Privacy and Security rules, to safeguard PHI privacy and integrity.

Information Collection Practices

Traffic Data Collected

bounceler may store information Your computer provides in connection with Your use of the Site and/or Services (“Traffic Data”), such as:

1. IP address and domain servers.

2. Type of computer, device, and web browser used.

3. Internet service provider (ISP).

4. Usage data (date/time of access, clickstream data, behavioral data like opens and clicks).

Traffic Data is anonymous information used primarily for improving the Site experience and internal marketing efforts.

Cookie Policy

bounceler uses cookies (alphanumeric identifiers stored on Your computer) and similar technologies to record user activity, personalize Your web experience, and enhance functionality. We collect user consent for cookies every twelve months.

We may link information stored in cookies to any Personal Information You submit.

Personal Information Collected and Used

To the extent You create an account or purchase Services, bounceler collects information You submit (“Personal Information”), including:

• Identification: Full name, email address, selected password.

• Contact/Business: Phone number, company industry.

• Billing: Credit card/debit card number and related billing information (encrypted using industry standard technology).

How We Use and Disclose Your Personal Information

Your Personal Information is collected and used for purposes including:

• Account Management: Creating Your user account, invoicing, and processing payments (shared with third parties like Paypal and/or Stripe).

• Service Fulfillment: Responding to inquiries and fulfilling requests for Services.

• Marketing and Advertising: Sending email newsletters/updates, marketing our Services and integrated services, personalizing experiences, and targeting ads (shared with third-party advertising partners).

• Optimization and Security: Conducting data analysis, fraud monitoring, developing new products, and complying with legal processes.

Except as noted, bounceler will keep Your Personal Information private and will not sell or rent it to anyone.

Information Submitted for Services

• Information uploaded to the Site for validation (CSV, TXT, Google Sheets) may be stored encrypted for thirty (30) days; You can manually delete it sooner.

• bounceler may cache and store results generated through the Services; customers may opt-out by disabling the cache in the account help settings.

• By registering or providing information, You consent to Your Personal Information being collected, used, and stored in accordance with this Policy.

Your Choices and Opt-Out Rights

Opting-Out of Future Contacts

• You may opt-out of promotional email by clicking the unsubscribe link in the email or by submitting a request via the "Contact Us" link.

• You cannot opt-out of receiving administrative messages directly related to Your use of the Services.

Your Rights to Your Data

If You request deletion of Your account, we may retain certain Personal Information for recordkeeping purposes, to complete prior transactions, or to comply with our legal obligations (including HIPAA and other statutory retention periods).

Security and Data Transfer

Security

We maintain technical, administrative, and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification, and improper disclosure. Wherever we collect sensitive information, it is encrypted.

Cross-Border Transfer

The Site and Services are controlled by bounceler, located in the United States.

• For customers that elect to use bounceler’s API server in the United States: Personal Information will be processed in the U.S.

• In all other instances, bounceler processes and stores Personal Information in the EU.

To ensure GDPR compliance for transfers of data originating in the EU/UK, we implement a data processing addendum and the EU and UK Standard Contractual Clauses (SCCs). By using the Site and Services, You consent to the transfer of information to countries outside of Your residence, including the United States and the EU.

Disputes and Changes

Disputes

Individuals with inquiries or complaints regarding our Privacy Policy or data handling should first contact bounceler by clicking on the "Contact Us" link on the bottom of the Site.

bounceler is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC), or any other U.S. authorized statutory body.

Changes

bounceler reserves the right to change this Privacy Policy at any time without notice. Any changes become effective when a revised Privacy Policy is posted. Your continued use of the Site and Services following any changes means You accept the revised policy.